CUSTOMERS NAME TRINITY AS ‘THE BEST’

 

Mazda customers have rated the service provided by Trinity Motors in Hinckley as the best in its region.  This week the Coventry Road dealership was presented with an award for its exceptional customer service after both the sales and aftersales teams were highly commended in a customer satisfaction survey.

 

“I am absolutely thrilled to receive this award,” declared Tim Hearnden dealer principal at Trinity.  “We have very loyal customers and this is all down to ensuring we meet the needs of our customers, as well as providing a fantastic line-up of Mazda cars.  The team here strives to offer the best-possible service across all areas of the business.  We are delighted that this commitment has been recognised by our customers.”

 

Each customer purchasing a car or using the aftersales service at Coventry Road showroom was asked to complete the survey to evaluate the customer service provided.  The scores were then compared with the other Mazda dealers in the region.

 

Mazda UK aftersales director Steve Jelliss heaped praise on Trinity for its success.  "This award recognises Trinity's commitment to excellent customer satisfaction and the dealer staff should feel very proud of their achievement," he commented.

 

Mazda has recently been named ‘Best Carmaker’ by consumer organisation Which?  To find out more about the award-winning Mazda range or to arrange a test-drive, please call Trinity Motors on 01455 622220 or visit the showroom in Hinckley